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Customer Reviews / Testimonials

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Very Dependable and Honest Lawn Sprinkler and Irrigation Service Company

Review for In-Ground Sprinkler System

Date: November 26, 2019Written by: K & GFrom: Surrey, British Columbia, Canada

When we bought our current home, we didn't know which company took care of the in-ground lawn sprinkler system for previous owners. It was late in the fall and we needed winterizing our system. And before we started calling local irrigation companies, one morning we saw a white van bearing The Sprinkler Guys decal pulled up and a man started servicing our sprinkler system. I was still looking through the window, expecting him to knock the door and introduce himself. But he didn't. Instead, he left his business card through the door frame, along with a brief note that said something along the lines of "...welcome to the neighborhood, we are the company that services your irrigation system, and as a way to introduce ourselves we've winterized your system as a courtesy...".

I was very impressed and the following spring I gave them a call and they've been our reliable go-to sprinkler system specialists ever since. On that call he explained that the service agreement he had in place with previous owners covered the entire year and he honored that agreement even though the house was sold. Well, you can't get more honesty and honorable service than that, right?

Our backyard has gone through various different renovations and each time we needed to modify the sprinkler lines or heads, Jason Fuller and his team professionally completes the job exactly the way we requested. They reroute pipes and wirings as needed. Once I cracked one of the pipes with edge trimmer and they replaced it the next day and repaired a few broken valves and heads that I didn't even notice they were broken.

They are efficient, honest, and best of all very friendly to work with. In the fall, they winterize the system by doing their fall blow outs and then do spring start ups. We don't worry about anything. They come and do their scheduled servicing quickly and quietly. It can't get more reliable and dependable than that. I highly recommend The Sprinkler Guys to anyone who needs in-ground or drip irrigation system for their lawns and plantation beds.

Quick Service

Review for In-ground lawn sprinkler and irrigation

Date: August 10, 2019Written by: SteveFrom: South Surrey, British Columbia, Canada

We were having a major issue with the city, our water bill had tripled from the previous period last year. I had inquired with the city about my water bill, they sent out a representative to see if my meter was malfunctioning, and he determined that our meter was in proper working order. He told me to have our irrigation system checked for a leak.

I called the company that had been maintaining our system and they gave me the run around and gave me a 2 week appointment time. I understand it was the middle of summer and companies are busy. My neighbour had mentioned the company he was using and The Sprinkler Guys came highly recommended.

When I called Jason was very polite on the phone and was able to make arrangements for a time the next day that worked with my busy schedule. He arrived on time and went right to work to find our leak. He went thru the entire system turning different zones on and off and was able to find a leak behind our shed. We never go back there and we never would have found it. He made a quick repair, and we had no more leaks.

We took his invoice into the city with a letter from him explaining the leak in the system, and the city took $950 off our water bill. The Sprinkler Guys are who we deal with from now on, their quick service, professionalism and fair pricing goes a long way with me.

Emergency irrigation / sprinkler lines repair service

Review for Broken in-ground sprinkler pipe repair and replacing

Date: May 23, 2019Written by: MichaelFrom: Surrey, British Columbia, Canada

Recently we had a renovation work done in our yard and construction equipment broke some sprinkler pipes. We urgently needed sprinkler specialists to do necessary repairs in a timely manner so that the construction work can resume the next day without delay.

Quick Googling showed The Sprinkler Guys and we called them. They came the same evening and not only repaired all those broken pipes, but also rerouted some lines so that they are not in the way where Allen block borders to be installed. They even detected a few additional punctures that we would otherwise have not known and buried in-ground, probably causing invisible leaks or worse flooding. Once they were done, they ran proper testing of the complete sprinkler system to make sure everything is in proper order. Their service was top-notch and pricing was reasonable too. I will recommend them to anyone in a heartbeat!

Thank you, Jason.

On-time, Professional, Helpful

Review for In-ground lawn sprinkler and irrigation - Winterization

Date: November 19, 2018Written by: Paul KlassenFrom: White Rock, British Columbia, Canada

Jason (The Sprinkler Guys) came out to blow out our underground pipes. He was right on time, efficient, and downright helpful, sharing a couple of tips, and even fixing a little programming glitch on our Rainbird system.

I will definitely call them next time I need any work done, and have no qualms recommending them.

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