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Customer Review / Testimonial

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Review for In-ground lawn sprinkler and irrigation

Date: August 10, 2019Written by: SteveFrom: South Surrey, British Columbia, Canada

We were having a major issue with the city, our water bill had tripled from the previous period last year. I had inquired with the city about my water bill, they sent out a representative to see if my meter was malfunctioning, and he determined that our meter was in proper working order. He told me to have our irrigation system checked for a leak.

I called the company that had been maintaining our system and they gave me the run around and gave me a 2 week appointment time. I understand it was the middle of summer and companies are busy. My neighbour had mentioned the company he was using and The Sprinkler Guys came highly recommended.

When I called Jason was very polite on the phone and was able to make arrangements for a time the next day that worked with my busy schedule. He arrived on time and went right to work to find our leak. He went thru the entire system turning different zones on and off and was able to find a leak behind our shed. We never go back there and we never would have found it. He made a quick repair, and we had no more leaks.

We took his invoice into the city with a letter from him explaining the leak in the system, and the city took $950 off our water bill. The Sprinkler Guys are who we deal with from now on, their quick service, professionalism and fair pricing goes a long way with me.